Silk Maison Reviews
Silk Maison Customer Reviews (19)
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Soft and gentle, perfect for my sensitive skin
As someone with sensitive skin, I appreciate the use of mulberry silk in these products. The fabric is so gentle and non-irritating on my skin, which is rare for me to find in clothing. Definitely buy from them again.
Unbeatable value
The silk is of high quality, the cut is flattering, the design is beautiful, don't have anything to complain.
Luxurious and Comfortable Silk
I recently purchased a gorgeous silk dress from this brand and I'm so impressed with the quality! The fabric is incredibly soft and smooth against my skin, and the dress fits like a dream. I felt so elegant wearing it to a special occasion and received many compliments on it. I'm looking forward to trying more of their products in the future!
Perfectly fitting dress
It show my curves in the most elegant way.
Customer service for a satisfying shopping experience
I received my order from this brand faster than I expected, and the customer service team was so helpful and friendly when I had a question about my purchase. The packaging was also really lovely and made me feel like I was opening a special gift. I appreciate the attention to detail and care that went into my order!
Meticulous attention to detail
All the patterns and layers are carefully arranged.
The color and pattern of my dress are gorgeous
I love the variety of colors and patterns available for the silk clothing on this site! I was able to find a dress in my favorite color that I couldn't find anywhere else. The quality of the silk is top-notch and the colors are so vibrant and beautiful. I can't wait to show them to my friends.
Timeless style for silk dress
The classic style of the silk dresses on this site. The pieces are elegant and sophisticated, yet still modern and trendy. I'm sure that I'll be able to wear my dress for years and it will never go out of style.
Beautifully designed garments
Every piece in Silk Maison's collection is thoughtfully designed and exudes sophistication and elegance, making it easy to elevate any outfit. The feeling I have when putting on these silk dresses is so great, I feel much more confident and stylish.
Great Selection and Variety of Silk Clothing
They have everything from elegant dresses to comfortable loungewear and accessories, all made with high-quality silk. I had a great experience shopping on this site and can't wait to come back for more!
Silk Maison Customer’s Q&A
Silk Maison FAQs
About silkmaison.com Prices and Cost?
Silk Maison offers a range of products with varying prices. For instance, the Seamless Nude Underwear is priced at $49. They also offer dresses such as the Lounge Cowl Neck Midi Silk Slip Dress for $159 and the French Bow Halterneck Silk Maxi Dress originally priced at $249, but is currently on sale for $229. Another example is the Lounge Cowl Neck Mini Silk Slip Dress, which is on sale from $149 down to $99. They also have the Halter Cocktail Silk Maxi Dress for $199 and the Satin Silk Maxi Slip Dress for $159. Some of their other dresses like the Pink Palace Silk Dress and the Wicked One Shoulder Silk Maxi Dress are on sale from $229 down to $199. The Red Desire Slit Bias Cut Silk Slip Dress is on sale from $239 down to $169. They also offer the Cleopatra Bridal Silk Maxi Dress for $249. Lastly, they have the Piano Halterneck Maxi Silk Dress for $189. Please note that these prices may vary and it's best to check their website for the most accurate and up-to-date information.
About silkmaison.com Popular Products and Services?
Silk Maison is an online store that offers a wide range of products made with 100% mulberry silk. Their offerings include Silk Dresses for various occasions, Sleepwear, Gifts, and Fashion Clothes. They have a variety of collections such as the Winter Collection, Bridal Collection, and Vacation Vibe. They also offer a 10% discount on your first purchase when you join their newsletter.
In terms of their popular products, they offer a range of silk dresses and sleepwear. Some of their popular items include the Seamless Nude Underwear, Lounge Cowl Neck Midi Silk Slip Dress, French Bow Halterneck Silk Maxi Dress, and the Lounge Cowl Neck Mini Silk Slip Dress. They also offer a Halter Cocktail Silk Maxi Dress and a Satin Silk Maxi Slip Dress. For brides, they have the Cleopatra Bridal Silk Maxi Dress.
Please note that the popularity of these items can change over time and it's always a good idea to check their website for the latest trends and offerings.
About silkmaison.com Payment Method?
Silk Maison accepts various payment methods. They accept Visa, MasterCard, American Express, and both debit and credit cards. In addition, online orders can also be placed via Apple Pay, and PayPal Express Checkout.
What is the return policy of Silk Maison?
Silk Maison's return policy allows orders to be returned up to 14 days after receiving the package. The return tracking must be emailed to them within this period. Returns are no longer eligible after 14 days. Returns must be unworn and undamaged with its original packaging, otherwise, refunds or exchanges will not be proceeded. The following items cannot be refunded or exchanged: items on sale, silk lingeries, and customized items. If your product is damaged due to a material or manufacturing error, they'll replace it or work with you on another solution. All replacements are at the discretion of their team. For exchanges, they are available for alternative sizes and color only. You must first return the original item and then place a new order. Silk Maison does not cover exchange shipments & cost. They offer free returns on all purchases damaged due to a material or manufacturing error. For other reasons of returns, you will be required to pay for your own shipping costs. Shipping costs are non-refundable and Silk Maison does not cover the cost of return shipping. To start a Return or Exchange, you need to email them. Once they have your items checked in, they'll send the refund your way. Exchange items will be sent out as soon as you request them. Please give your refund/exchange 15-30 days to get back to you.
How long does it take to receive my order from Silk Maison?
Silk Maison will ship your order within 1-7 business days. In case of special circumstances, they will contact you within a week. The goods will arrive within 7-30 days after shipment. However, they cannot guarantee the condition of the package in transit so delays are inevitable. If you do not receive the goods after 30 days, they will give you a $30 gift card as compensation. After 30 days, the gift card amount will be increased by $1 for each day thereafter until you receive your package. The date of receipt of the package is subject to the delivery date shown in the logistics. If you want to double-check on your order status, you can send them a note at their support email. Please be advised that currently they are unable to ship to Brazil, Chile, Greece, India, Russia and Thailand. They offer FREE shipping worldwide on orders over $259, otherwise you will need to pay $18 for shipping. You will need to pay import taxes and duties in accordance with local laws and restrictions. These will not be shown as part of the final price at checkout. If a package is returned or destroyed because you refuse to pay the duty, the resulting charges will be deducted from your order.
silkmaison.com Return Policy?
At Silk Maison, orders may be returned up to 14 days after receiving the package. Returns must be unworn and undamaged with its original packaging. The following items cannot be refunded or exchanged: Items on sale, Silk Lingeries, and Customized Items. If your product is damaged due to a material or manufacturing error, they'll replace it or work with you on another solution. All replacements are at the discretion of their team.
For exchanges, they are available for alternative sizes and color only. If you would like to exchange one item for another, you must first return the original item and then place a new order. Silk Maison does not cover exchange shipments & cost.
They offer free returns on all purchases damaged due to a material or manufacturing error. For other reasons of returns, you will be required to pay for your own shipping costs. Shipping costs are non-refundable and Silk Maison does not cover the cost of return shipping.
As for the shipping policy, they process your order within 1-4 business days. The goods will arrive within 7-15 business days after shipment. They offer FREE shipping worldwide on orders over $259, otherwise, you will need to pay $18 for shipping. You will need to pay import taxes and duties in accordance with local laws and restrictions. If a package is returned or destroyed because you refuse to pay the duty, the resulting charges will be deducted from your order. Please note that currently, they are unable to ship to Brazil, India, and Russia.
What is the contact information of Silk Maison?
The contact information for Silk Maison is as follows:
- Customer Service: support@silkmaison.com
- Press Enquiries: info@silkmaison.com
- Company Name: APONIC INC
- Company Address: 228 PARK AVE S 79525, NEW YORK, NY, 10003
- Telephone: +1 (212) 518-6489
- Warehouse Address: 9860 GIDLEY ST UNIT 2 EL MONTE, CA, 91731, America
How do I return an item to Silk Maison?
To return an item to Silk Maison, you need to follow these steps:
- Orders may be returned up to 14 days after receiving the package.
- Return tracking must be emailed to Silk Maison within this period.
- Email Silk Maison for the reason of return and they will supply the return address immediately.
- Returns must be unworn and undamaged with its original packaging otherwise your refunds or exchanges will not be proceeded.
Please note that the following items cannot be refunded or exchanged: Items on sale, Silk Lingeries, and Customized Items. If your product is damaged due to a material or manufacturing error, Silk Maison will replace it or work with you on another solution.
To start a Return or Exchange, please email Silk Maison at support@silkmaison.com. They will send you an email with the address you can send any returns back to. If you email their team with an image of your shipping receipt, they will help you finish the return and exchange process.
From start to finish-line, please give your refund/exchange 15-30 days to get back to you. Once Silk Maison has your items checked in, they’ll send the refund your way. Exchange items will be sent out as soon as you request them. For other reasons of returns, you will be required to pay for your own shipping costs. Shipping costs are non-refundable and Silk Maison does not cover the cost of return shipping.